Information
- Free Shipping: Complimentary shipping is available on orders over $150.
- Carrier Responsibility: Once an order is shipped via USPS or UPS, responsibility transfers to the carrier. Gunner & Co. is not liable for lost, delayed, or stolen packages. If you suspect an issue with delivery, please contact the carrier first, then reach out to our customer service if further assistance is needed.
- Store Credit Only: We accept returns for store credit only; refunds are not offered. Orders must be returned within 7 business days after delivery date to be eligible for a return for store credit. After this period, items will no longer qualify for a store credit return.
• SALE ITEMS ARE NOT ELIGIBLE FOR RETURN. This will include any items that are marked down from the original price.
- Condition Requirements: Items must be returned in their original, unused condition with all tags attached and in the original packaging. We cannot accept items that appear worn or washed.
- Shipping Costs: Customers are responsible for return shipping costs for all returns for store credit. Gunner & Co. will only cover shipping costs for incorrect or damaged merchandise received.
- Estimated Delivery: Pre-purchase merchandise includes estimated shipping times listed on each product post/description.
- Production Times: Production times are outside of Gunner & Co’s control once an order is placed. The estimated dates are guidelines only and may be subject to unforeseen delays.